1. Please firstly contact the direct seller/ sales person who sold the machine to you if you meet any problem for our machine , they will provide the soonest assistance.
2. If you can’t contact the above person ,please send email to firstname.lastname@example.org
- Please make a simple description for the problem for your machine .
- Please take photos for the “nameplate “and “defective parts” ( such as PCB board, heating element), it will help our service staff to distinguish the problems promptly